News
Mar
2
Maintenance window 23rd March 2016
Posted by David Croft on 02 March 2016 05:16 PM
Please be advised of the following maintenance window scheduled by one
of our circuit providers:

Date: Wednesday, 23rd March 2016
Start time: 02:00 GMT
End time: 06:00 GMT

Purpose:

One of our circuit providers will be performing a software upgrade
affecting one of our resilient links between Comtec House (LSREI01)
and London.

This work was postponed from 15th March.

Services affected:

Network services at Comtec House, Reigate (LSREI01).

Impact:

Low.

The affected circuit will be out of service for approximately 60
minutes during the given maintenance window. We have resilient
circuits out of Comtec House and are therefore expecting no
operational impact due to this work.

Comtec NOC is tracking this issue under ticket [#UMO-372-60942].

Regards,

David Croft
Read more »



Feb
28
[QUAR] [Core Network] Service Alert 27th February 2016 - Update 2
Posted by David Croft on 28 February 2016 12:24 AM
This is an incident notification regarding our core network.

Date: Saturday, 27th February 2016
Start time: 23:07 GMT
End time: 23:33 GMT

Services affected:

Core network.

Report:

At 23:07 we observed unusual traffic volumes and consequently packet
loss across our core network as links were saturated.

Comtec NOC worked with our partners and transit providers to mitigate
the attack and traffic levels had returned to normal as of 23:33.

Due to the changeable nature of denial of service attacks, we continue
to monitor the situation carefully. Barring any further development,
this is the final update.

Comtec NOC is tracking this issue under ticket [#PUW-819-39426].

Regards,

David Croft
Read more »



Feb
27
[QUAR] [Core Network] Service Alert 27th February 2016 - Update 1
Posted by David Croft on 27 February 2016 11:37 PM
This is an incident notification regarding our core network.

Date: Saturday, 27th February 2016
Start time: 23:07 GMT
End time: 23:33 GMT (provisional)

Services affected:

Core network.

Report:

At 23:07 we observed unusual traffic volumes and consequently packet
loss across our core network as links were saturated.

Comtec NOC worked with our partners and transit providers to mitigate
the attack and traffic levels have returned to normal.

We continue to monitor the situation. The next update will be issued
within 120 minutes.

Comtec NOC is tracking this issue under ticket [#PUW-819-39426].

Regards,

David Croft
Read more »



Feb
27
[Core Network] Service Alert 27th February 2016
Posted by David Croft on 27 February 2016 11:29 PM
This is an incident notification regarding our core network.

Date: Saturday, 27th February 2016
Start time: 23:07 GMT

Services affected:

Core network.

Report:

At 23:07 we observed unusual traffic volumes and consequently packet
loss across our core network as links were saturated. We are working
to mitigate the situation.

The next update will be issued in 30 minutes.

Comtec NOC is tracking this issue under ticket [#PUW-819-39426].

Regards,

David Croft
Read more »



Feb
26
[Core Network] Maintenance window 15th March 2016 - Update 1
Posted by David Croft on 26 February 2016 06:59 PM
Our supplier has informed us that this maintenance has been postponed
and will be rescheduled at a later date.

Regards,

David

On 24 February 2016 at 12:13, David Croft <david at comtec.net.uk> wrote:
> Please be advised of the following maintenance window scheduled by one
> of our circuit providers:
>
> Date: Tuesday, 15th March 2016
> Start time: 02:00 GMT
> End time: 06:00 GMT
>
> Purpose:
>
> One of our circuit providers will be performing a software upgrade
> affecting one of our resilient links between Comtec House (LSREI01)
> and London.
>
> Services affected:
>
> Network services at Comtec House, Reigate (LSREI01).
>
> Impact:
>
> Low.
>
> The affected circuit will be out of service for approximately 60
> minutes during the given maintenance window. We have resilient
> circuits out of Comtec House and are therefore expecting no
> operational impact due to this work.
>
> Comtec NOC is tracking this issue under ticket [#UMO-372-60942].
>
> Regards,
>
> David Croft
>
> --
> David Croft
> Lead Engineer
>
> Comtec Enterprises Ltd
> Comtec House
> 46a Albert Road North
> Reigate Industrial Estate
> Reigate
> Surrey RH2 9EL
>
> Tel: 0845 899 1400
> Fax: 0845 899 1401
> www.comtec.com
>
> For urgent operational issues please always contact noc at comtec.com
> or 0845 899 1423 and not any named individual.
Read more »



Feb
24
[Core Network] Maintenance window 15th March 2016
Posted by David Croft on 24 February 2016 11:13 AM
Please be advised of the following maintenance window scheduled by one
of our circuit providers:

Date: Tuesday, 15th March 2016
Start time: 02:00 GMT
End time: 06:00 GMT

Purpose:

One of our circuit providers will be performing a software upgrade
affecting one of our resilient links between Comtec House (LSREI01)
and London.

Services affected:

Network services at Comtec House, Reigate (LSREI01).

Impact:

Low.

The affected circuit will be out of service for approximately 60
minutes during the given maintenance window. We have resilient
circuits out of Comtec House and are therefore expecting no
operational impact due to this work.

Comtec NOC is tracking this issue under ticket [#UMO-372-60942].

Regards,

David Croft
Read more »