News
May
14
[ADSL/FTTC] Maintenance window 21st May 2014
Posted by David Croft on 14 May 2014 04:19 PM
Please be advised of the following maintenance window scheduled on our
ADSL/FTTC service.

Date: Wednesday, 21st May 2014
Start time: 23:00 BST (UTC+0100)
End time: 03:00 BST (UTC+0100) (Thursday)

Purpose:

Upgrades to our ADSL/FTTC platform.

Services affected:

ADSL/FTTC services.
(Cloud Ethernet business FTTC services will not be affected).

Impact:

Low.

ADSL and FTTC customers may lose connectivity briefly during this
window and should automatically reconnect within a few minutes to an
alternate site.

If you have problems following this maintenance, please turn your
ADSL/FTTC modem/router off and on again. If you continue to experience
any problems after following this procedure, please contact the NOC.

Comtec NOC is tracking this issue under ticket [#TOV-378-80293].

Regards,

David Croft

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