News
May 14 |
[ADSL/FTTC] Maintenance window 21st May 2014
Posted by David Croft on 14 May 2014 04:19 PM |
Please be advised of the following maintenance window scheduled on our ADSL/FTTC service. Date: Wednesday, 21st May 2014 Start time: 23:00 BST (UTC+0100) End time: 03:00 BST (UTC+0100) (Thursday) Purpose: Upgrades to our ADSL/FTTC platform. Services affected: ADSL/FTTC services. (Cloud Ethernet business FTTC services will not be affected). Impact: Low. ADSL and FTTC customers may lose connectivity briefly during this window and should automatically reconnect within a few minutes to an alternate site. If you have problems following this maintenance, please turn your ADSL/FTTC modem/router off and on again. If you continue to experience any problems after following this procedure, please contact the NOC. Comtec NOC is tracking this issue under ticket [#TOV-378-80293]. Regards, David Croft | |
Comments (0)