News
Apr
17
[Comtec Announce] 21CN Service Outage - 17/04/12 11.08
Posted by Michael Cullen on 17 April 2012 08:14 PM

We have now received the following update from BT Openreach. Due to the severity of the damage to the fibre links by the third party and this issue being beyond all reasonable control by BT they now have an estimated fix time of 24 to 48 hours, however BT have said there will be a further update at 23:00 hours. Once we have received this update we will in turn update our Clients.

Regards,

Comtec Network Operation Centre

 

For urgent operational issues please always contact noc at comtec.com or

0845 899 1423 and not any named individual