News
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Mar 18 |
[IP Voice Services/Hosted Contact Centre] Service Alert 18th March 2014 - Update 1
Posted by David Croft on 18 March 2014 12:38 PM |
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This is an incident notification regarding IP Voice Services and Hosted Contact Centre. Date: Tuesday, 18th March 2014 Start time: 11:45 GMT End time: Ongoing Services affected: IP Voice Services Hosted Contact Centre Impact: HIGH. Report: We are aware of an ongoing issue with one-way audio on outbound calls on both the IPVS and HCC platforms. We do not yet have an estimated time to resolution, however this is affecting all customers on these platforms across all providers, and is being treated with the utmost priority by the supplier. A further update will be issued as soon as more information is available. Regards, David Croft | |
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