News
Mar
18
[IP Voice Services/Hosted Contact Centre] Service Alert 18th March 2014
Posted by David Croft on 18 March 2014 12:01 PM
This is an incident notification regarding IP Voice Services and Hosted
Contact Centre.

Date: Tuesday, 18th March 2014
Start time: 11:45 GMT
End time: Ongoing

Services affected:

IP Voice Services
Hosted Contact Centre

Impact:

HIGH.

We have received reports of one-way audio issues with outbound calls on
both the IPVS and HCC platforms. This matter has been raised with our
supplier with the highest priority.

A more detailed update will follow shortly.

Regards,

David Croft

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