News
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Feb 24 |
[IP Voice Services] Maintenance window 1st March 2014
Posted by David Croft on 24 February 2014 08:27 PM |
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Please be advised of the following maintenance window scheduled on the IP Voice.Services Call Recording system. Date: Saturday, 1st March 2014 Start time: 18:00 GMT End time: 01:00 GMT Purpose: The engineering team will be performing works to migrate the database and web-service elements of the call recorder to new server hardware, as well as integrating further media server elements to the system. These works represent significant investment into a new hardware platform to improve system performance and increase capacity. Services affected: IP Voice Services - Call Recording Impact: Due to the nature of these works, the portal will be unavailable for most of this period, so please refrain from using the portal or accessing the call recording system using the archiving or desktop notifier tools. Although the portal will be unavailable, calls will continue to be recorded throughout the window and will be available in the system after the works are complete. The engineering team will be working to make sure the portal unavailability is kept to a minimum. Our engineering team will be closely monitoring all systems and services, as well as the above, to ensure any disruption is as brief as possible if experienced. Best regards, David Croft | |
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