News
Feb
14
[Core Network] Service Alert 14th February 2014 - Update 2
Posted by David Croft on 14 February 2014 03:05 PM
This is an incident notification regarding Internet connectivity at
site LSREI01 (Comtec House).

Date: Friday, 14th February 2014
Start time: 13:42 GMT

Services affected:

Internet access at LSREI01 (Comtec House).

Report:

At 13:42 we observed flapping in a third party circuit out of Comtec
House. Failover to the backup lines happened automatically, however
the issue on the primary circuit persists.

Our supplier has advised that they are experiencing a nationwide major
service outage (MSO) across their network and are working to resolve
this. They are not yet able to provide an estimated time to repair.

The next update will be issued in 30 minutes.

Comtec NOC is tracking this issue under ticket [SUJ-701-70770].

Best regards,

David Croft

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