News
Nov
1
Christmas moratorium 2013-2014
Posted by David Croft on 01 November 2013 04:11 PM
Please be advised of the following Christmas moratorium scheduled on
our network.

Start date: Monday, 16th December 2013
End date: Sunday, 5th January 2014

Purpose:

In line with industry best practice, we and our suppliers will be
instituting our annual change freeze between these dates in order to
protect customer services.

Services affected:

All.

Impact:

There will be an moratorium on changes across our network during this
period. Provision activities may be delayed and lead times will be
impacted if they fall within or after this window. Repair activities
will not be affected.

If we carry out any maintenance activity during this window, it will
be for emergency reasons and will be carried out to protect customer
service and the network from an uncontrolled loss of service.

Please ensure any new orders are submitted in good time to avoid being
affected by this window.

Regards,

David Croft

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