Please be advised of the following planned engineering works on the IP Voice Services platform:

Date: Friday 22/03/13 22:00 to Saturday 23/03/13 00:00

Purpose

The Engineering Team will be performing works to migrate a series of logical connections from one inter-switch connection to another to enable the removal of legacy equipment between 2200 on 22/03/2013 and 0000 on 23/03/2013.

Impact

Expected impact is MEDIUM.

Due to the nature of the works the above services may see a brief interruption in service of no more than 60 seconds while the connection is migrated.

Call Recording - Access

Our Engineering Team will be closely monitoring all systems and services, as well as the above, to ensure any disruption is as brief as possible if experienced.

Regards,

Comtec Network Operation Centre

For urgent operational issues please always contact noc at comtec.com or

0845 899 1423 and not any named individual.