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*** Update
13 November 2026, 13:55 GMT
- Service Recovery Progress: Microsoft has reported encouraging recovery progress across Europe and the UK, with service availability and Outlook email delivery continuing to improve.
- Email Backlog & Delays: Microsoft is actively prioritising queued messages to clear the email backlog. An extended 48-hour email retry timeout remains in place so delayed emails reach recipients without bouncing.
- Remaining Impact: While many UK users are now able to access Outlook and Teams normally, some intermittent connection timeouts or Teams calendar delays may still occur until full restoration is confirmed.
- User Guidance: No action is required on your devices. If Outlook does not immediately reconnect, simply closing and reopening the application or refreshing Outlook on the web may help re-establish a session.
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