News
|
Dec 19 |
[Core Network] Informational Notice 18th December 2018 - Barclays - Update 1
Posted by David Croft on 19 December 2018 11:31 AM |
|
This issue was resolved at 20:00 last night by Barclays rerouting their network traffic. Customers should now be able to successfully access barclays.net. Regards David Croft On Tue, 18 Dec 2018 at 16:31, David Croft <david.croft at comtec.com> wrote: > > A number of customers have reported an inability to access > https://cashmanagement.barclays.net/ since the weekend > > We have conclusively proved that there is no issue on our network, > even going as far as to packet capture at all of our border routers > which has verified that absolutely no response is being received from > 157.83.99.50 to the TCP SYN packets which initiate the connection. > > We have been in contact with Barclays's DDoS protection provider > Akamai/Prolexic who, while unable to divulge the exact problem due to > the nature of their business, have also absolutely confirmed that the > issue is not on their network but with Barclays. > > We have reached out to Barclays through multiple channels in an > attempt to reach an network engineer in the correct department to > diagnose and fix this problem however as yet they have not been > responsive. > > Regards > > David Croft > > -- > For urgent operational issues please always contact noc at comtec.com > or 0845 899 1423 and not any named individual. | |
Comments (0)