News
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Jul 9 |
[Core Network] EMERGENCY Maintenance window 10th July 2018
Posted by David Croft on 09 July 2018 05:56 PM |
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Please be advised of the following maintenance window scheduled on our core network: Start date: Tuesday, 10th July 2018 Start time: 22:00 BST (UTC+0100) End time: 04:00 BST (UTC+0100) Wednesday Purpose: Our emergency engineering works this past weekend were successful with one exception: one router could not be replaced due to an incompatibility with our long range fibre SFPs. The original router was therefore returned to service. This incompatibility was not detected during testing as the lab links were short range. This maintenance window is to attempt the router replacement again with new optics that are arriving tomorrow. Replacement optics will be installed and the new replacement router brought into service after testing. Services affected: Cloud Ethernet customers single-homed out of Interxion LON1 (CLBIS02). Impact: HIGH - Customers with a single connection to our Interxion LON1 (CLBIS02) PoP will experience an interruption in service while the device is replaced. Please note: This maintenance window is being declared as EMERGENCY without the normal notice period due to the need to perform this work urgently in order to prevent a recurrence of the outage of 22nd May. Regards, David Croft | |
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