[ADSL/FTTC] Service Alert 10th April 2018 - Update 1
Posted by David Croft on 10 April 2018 11:45 AM
This is an incident notification regarding ADSL/FTTC services.|
Date: Tuesday, 10th April 2018
Start time: 11:00 BST
ADSL/FTTC circuits provided by TTB (excluding BT and Cloud Ethernet FTTC).
We are aware of an issue on the TTB network that has cause a large
number of ADSL/FTTC customers to disconnect.
TTB have informed us that a core device within their network has
failed and customers should be reconnecting automatically via
If your device does not reconnect automatically, we recommend
power-cycling it. If it still does not reconnect, please open a ticket
with noc at comtec.com or by phone to 0845 899 1423.