Christmas moratorium 2017-2018
Posted by David Croft on 13 November 2017 06:36 PM
Please be advised of the following Christmas moratorium scheduled on|
Start date: Tuesday, 12th December 2017
End date: Friday, 5th January 2018
In line with industry best practice, we and our suppliers will be
instituting our annual change freeze between these dates in order to
protect customer services.
There will be an moratorium on changes across our network during this
period. Provision activities may be delayed and lead times will be
impacted if they fall within or after this window. Repair activities
will not be affected.
If we carry out any maintenance activity during this window, it will
be for emergency reasons and will be carried out to protect customer
service and the network from an uncontrolled loss of service.
Please ensure any new orders are submitted in good time to avoid being
affected by this window.
Please note that a few of our suppliers have extended moratoriums
greater than the above time period and our ability to deliver certain
orders may be impacted by this. Customers will be advised at the point
of order if this affects them.