[Core Network] Maintenance window 18th November 2017
Posted by David Croft on 25 October 2017 03:51 PM
Please be advised of the following maintenance window scheduled at our
Equinix LD8 (formerly Telecity HEX 6-7) (LNPOP02) site:

Start date: Saturday, 18th November 2017
Start time: 14:00 GMT (UTC+0000)
End time: 23:59 GMT (UTC+0000)


We will be installing additional equipment to increase capacity at our
Equinix LD8 (LNPOP02) site.

We will be performing router upgrades and applying security updates
commencing from 20:00.

Services affected:

All services hosted in or single-homed out of Equinix LD8 (LNPOP02)
including Cloud Ethernet circuits single-homed to this location.
Services at other sites will not be affected.



Single-homed Cloud Ethernet customers will suffer a brief outage
(maximum 15 minutes) during this window while the device they are
connected to is upgraded. In the event a roll-back is required, a
further outage of similar duration will occur. This service-affecting
work will not commence prior to 20:00.

For work prior to 20:00, and for other services, this is an "at-risk"
notification only and no impact to service is expected.

Our engineering team will be monitoring all services and circuits
closely and if any outage is experienced, it is expected to be very

Comtec NOC is tracking this issue under ticket [#IOW-305-35732].


David Croft

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