Please be advised of the following maintenance window scheduled on our network:

Date: Sunday, 11th November 2012

Start time: 15:00 UTC

End time: 19:00 UTC

Purpose

Firewall and IDS maintenance at our Comtec House (LSREI01) data centre.

Impact

The project plan for this work calls for no customer-visible outage due to the redundant nature of these devices. However we are also aware of a defect in the current software version that means there is a likelihood of a few minutes loss of service during this window for hosted customers at Comtec House.

Comtec NOC is tracking this issue under ticket [#NGP-595-16849].

Regards,

David Croft

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