News
Nov
19
[Core Network] Maintenance window 11th December 2016
Posted by David Croft on 19 November 2016 11:44 AM
Please be advised of the following maintenance window scheduled at our
Telecity HEX 6-7 (LNPOP02) site:

Start date: Sunday, 11th December 2016
Start time: 14:00 GMT (UTC+0000)
End time: 22:00 GMT (UTC+0000)

Purpose:

We will be installing additional equipment to increase capacity at our
Telecity HEX 6-7 (LNPOP02) site.

Services affected:

All services hosted in or single-homed out of Telecity HEX 6-7
(LNPOP02) including Cloud Ethernet circuits single-homed to this
location.
Services at other sites will not be affected.

Impact:

MEDIUM/LOW.

Single-homed Cloud Ethernet customers will suffer a brief outage
(maximum 10 minutes) during this window while their circuits are
migrated.

For other services, this is an "at-risk" notification only and no
impact to service is expected.

Our engineering team will be monitoring all services and circuits
closely and if any outage is experienced, it is expected to be very
brief.

Comtec NOC is tracking this issue under ticket [#SAH-440-61980].

Regards,

David Croft

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