News
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Oct 25 |
Christmas moratorium 2016-2017
Posted by David Croft on 25 October 2016 08:24 AM |
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Please be advised of the following Christmas moratorium scheduled on our network. Start date: Tuesday, 13th December 2016 End date: Thursday, 5th January 2017 Purpose: In line with industry best practice, we and our suppliers will be instituting our annual change freeze between these dates in order to protect customer services. Services affected: All. Impact: There will be an moratorium on changes across our network during this period. Provision activities may be delayed and lead times will be impacted if they fall within or after this window. Repair activities will not be affected. If we carry out any maintenance activity during this window, it will be for emergency reasons and will be carried out to protect customer service and the network from an uncontrolled loss of service. Please ensure any new orders are submitted in good time to avoid being affected by this window. Regards, David Croft | |
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