Please be advised of the following planned engineering works on the IP Voice Services platform:

Date: 21:00 to 21:30 on Saturday, 10/11/2012

Purpose

The Engineering Team will be changing the DNS resolved IP Addresses for linksys.yourservices.co.uk and soundpoint.yourservices.co.uk on 10/11/2012 between 21:00 and 21:30. These will be changing to:

soundpoint.yourservices.co.uk - 85.119.59.22

linksys.yourservices.co.uk - 85.119.62.8

Impact

Expected impact is LOW.

Please ensure any restrictions you have in place relating to these URL's are updated to reflect the above. These are the URL's used by Linksys and Soundpoint IP phones for the automatic provisioning process so failure to enable access to these will prevent phones from functioning correctly.

Regards,

Comtec Network Operation Centre

For urgent operational issues please always contact noc at comtec.com or

0845 899 1423 and not any named individual.