News
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Jun 29 |
[IP Voice Services] Service Alert 29th June 2016 - Update 2
Posted by David Croft on 29 June 2016 05:00 PM |
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This is an incident notification regarding IP Voice Services. Date: Wednesday, 29th June 2016 Start time: 16:13 BST (UTC+0100) End time: 16:41 BST (UTC+0100) Services affected: IP Voice Services. Report: Our monitoring systems detected partial loss of service to IP Voice Services including access to the provisioning portals and the loss of some SIP registrations. Our suppliers identified a core network switch failure. As of 16:41, voice services and registrations are returning to normal, however some customers may experience intermittent call routing problems for a short period. Engineering are continuing to investigate with the aim of stabilising all services as soon as possible. Further details will be supplied as they become available. Comtec NOC is tracking this issue under ticket [#ULB-279-38308]. Best regards, David Croft | |
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