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Jun
29
[IP Voice Services] Service Alert 29th June 2016 - Update 1
Posted by David Croft on 29 June 2016 04:47 PM
This is an incident notification regarding IP Voice Services.

Date: Wednesday, 29th June 2016
Start time: 16:13 BST (UTC+0100)

Services affected:

IP Voice Services.

Report:

Our monitoring systems have detected partial loss of service to IP
Voice Services including access to the provisioning portals and the
loss of some SIP registrations.

Our suppliers have detected a potential hardware failure in their core
network and their engineers are currently investigating the issue to
restore service as soon as possible.

Further details will be supplied as they become available.

Comtec NOC is tracking this issue under ticket [#ULB-279-38308].

Best regards,

David Croft

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