News
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Apr 1 |
[ADSL/FTTC] Maintenance window 7th April 2016
Posted by David Croft on 01 April 2016 10:08 AM |
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Please be advised of the following maintenance window scheduled on our ADSL/FTTC service. Date: Thursday, 7th April 2016 Start time: 23:15 BST (UTC+0100) End time: 03:15 BST (UTC+0100) (Friday) Purpose: One of our suppliers will be upgrading a core network device to which we are connected. Services affected: ADSL/FTTC services. (Cloud Ethernet business FTTC services will not be affected). Impact: Low. ADSL and FTTC customers may lose connectivity briefly during this window and should automatically reconnect within a few minutes to an alternate site. If you have problems following this maintenance, please turn your ADSL/FTTC modem/router off and on again. If you continue to experience any problems after following this procedure, please contact the NOC. Comtec NOC is tracking this issue under ticket [#VLB-135-23580]. Regards, David Croft | |
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