News
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Jan 5 |
[Core Network] Service Alert 5th January 2016
Posted by David Croft on 05 January 2016 05:27 AM |
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This is an incident notification regarding a temperature event at site CLBIS02 (Interxion LON1). Date: Tuesday, 5th January 2016 Start time: 03:35 GMT Services affected: Services hosted at or terminating in site CLBIS02 (Interxion LON1). Report: Comtec NOC observed cooling failure at site CLBIS02 at 03:35 and the temperature has been rising steadily since. At this time we have no information from Interxion on the cause of the failure or estimated time to repair, therefore we regrettably have taken the decision to shut down this site to prevent equipment damage until temperature and humidity begin to normalise. Services hosted in CLBIS02 (Interxion LON1) will be affected, along with Cloud Ethernet circuits single-homed to this site. Resilient connections will fail over to other sites automatically. Comtec NOC is tracking this issue under ticket [#GJK-875-91806]. Regards, David Croft | |
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