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Nov 16 |
[IP Voice Services] Maintenance window 21st November 2015
Posted by Adrian Williams on 16 November 2015 10:27 AM |
Please be advised of the following maintenance window scheduled on Saturday, 21st November to IP Voice Services. Date: Saturday 21st November 2015 Start time: 00:00 GMT End time: 06:00 GMT Purpose: The Engineering team will be performing works to apply patches to a call processing server cluster. Service will be rolled from the primary server to the secondary prior to applying patches on the primary server. Services Affected: IP Voice Services Impact: As such, we do not expect any impact to voice services during these works. Our Engineering Team will be closely monitoring all systems and services to ensure any disruption is as brief as possible if experienced. Comtec is tracking this issue under ticket DJN-180-45541 Regards, Adrian Williams 2nd Line Voice and Data Support Comtec www.comtec.com For urgent operational issues please always contact noc at comtec.com or 0845 899 1423 and not any named individual. Registered Office: Comtec House, Albert Road North, Reigate, Surrey RH2 9EL CONFIDENTIALITY NOTICE This email transmission (and/or the documents accompanying it) may contain confidential information belonging to the sender. The information is intended for the use of the individual or entity named. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or the taking of any action in reliance on the contents of this information is strictly prohibited. If you have received this transmission in error, please immediately notify the sender by telephone to arrange for the return of the documents. The contents of an attachment to this email may contain software viruses that could damage your own computer system. Whilst the sender has taken every reasonable precaution to minimise this risk, we cannot accept liability for any damage that you may sustain as a result of software viruses. You should carry out your own virus checks before opening any attachments to this email. | |
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