News
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Oct 15 |
[IP Voice Services] Maintenance window 21st October 2015
Posted by Adrian Williams on 15 October 2015 03:21 PM |
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Please be advised of the following maintenance window scheduled on Wednesday, 21st October to IP Voice Services. Date: Wednesday, 21st October 2015 Start time: 2200 BST End time: Thursday, 22nd October 0400 BST Purpose: The Engineering Team will be performing works to decommission an old core call redirect server. The existing servers in the cluster will be available to handle the calls. Throughout the process, resilience and call capacity will be maintained. The Engineering Team will also be performing works to deploy new media server clusters within the same window. These will be activated in parallel with the existing servers. Services Affected: IP Voice Services Impact: As such we expect no impact to service when we enable the new server clusters. Our Engineering Team will be closely monitoring all systems and services, as well as the above, to ensure any disruption is as brief as possible if experienced. Comtec is tracking this issue under ticket AWJ-302-42592 Regards, Adrian Williams 2nd Line Voice and Data Support Comtec www.comtec.com For urgent operational issues please always contact noc at comtec.com or 0845 899 1423 and not any named individual. Registered Office: Comtec House, Albert Road North, Reigate, Surrey RH2 9EL CONFIDENTIALITY NOTICE This email transmission (and/or the documents accompanying it) may contain confidential information belonging to the sender. The information is intended for the use of the individual or entity named. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or the taking of any action in reliance on the contents of this information is strictly prohibited. If you have received this transmission in error, please immediately notify the sender by telephone to arrange for the return of the documents. The contents of an attachment to this email may contain software viruses that could damage your own computer system. Whilst the sender has taken every reasonable precaution to minimise this risk, we cannot accept liability for any damage that you may sustain as a result of software viruses. You should carry out your own virus checks before opening any attachments to this email. | |
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