News
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Oct 13 |
[IP Voice Services] Maintenance window 16th October 2015
Posted by Adrian Williams on 13 October 2015 08:35 AM |
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Please be advised of the following maintenance window scheduled on Friday, 16th October to IP Voice Services. Date: Friday, 16th October 2015 Start time: 2200 BST End time: Saturday, 17th October 0200 BST Purpose: The Engineering Team will be performing works to integrate two new core call redirect servers with new higher capacity servers to allow for future growth in the platform. The existing servers in the cluster will be available to handle the calls. Throughout the process, resilience and call capacity will be maintained. Services Affected: IP Voice Services Impact: The Engineering team will be closely monitoring all systems and services to ensure any disruption is as brief as possible. Comtec is tracking this issue under ticket ZEA-395-48831 Regards, Adrian Williams 2nd Line Voice and Data Support Comtec www.comtec.com<http://www.comtec.com> For urgent operational issues please always contact noc at comtec.com or 0845 899 1423 and not any named individual. Registered Office: Comtec House, Albert Road North, Reigate, Surrey RH2 9EL CONFIDENTIALITY NOTICE This email transmission (and/or the documents accompanying it) may contain confidential information belonging to the sender. The information is intended for the use of the individual or entity named. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or the taking of any action in reliance on the contents of this information is strictly prohibited. If you have received this transmission in error, please immediately notify the sender by telephone to arrange for the return of the documents. The contents of an attachment to this email may contain software viruses that could damage your own computer system. Whilst the sender has taken every reasonable precaution to minimise this risk, we cannot accept liability for any damage that you may sustain as a result of software viruses. You should carry out your own virus checks before opening any attachments to this email. | |
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