News
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Oct 5 |
[IP Voice Services] Maintenance window 11th October 2015
Posted by Adrian Williams on 05 October 2015 09:17 AM |
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Please be advised of the following maintenance window scheduled on 11th October to IP Voice Services. Date: Friday, 11th October 2015 Start time 0000 BST End time 0600 BST Purpose: The Engineering Team will be performing works to replace core call processing servers with new higher capacity servers to allow for future growth in the platform. This work window will involve the replacement of the primary servers. Service will be re-routed to the secondary server in each call processing cluster prior to the work to replace the primary server. Service will then be re-routed back to the primary call processing servers when the primary server has been successfully replaced with the new hardware. Services affected: IP Voice Services Impact: The Engineering team will be closely monitoring all systems and services to ensure any disruption is as brief as possible. Comtec is tracking this issue under ticket YFR-764-29916 Regards, Adrian Williams 2nd Line Voice and Data Support Comtec? www.comtec.com For urgent operational issues please always contact noc at comtec.com or 0845 899 1423 and not any named individual. Registered Office: Comtec House, Albert Road North, Reigate, Surrey RH2 9EL CONFIDENTIALITY NOTICE This email transmission (and/or the documents accompanying it) may contain confidential information belonging to the sender. The information is intended for the use of the individual or entity named. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or the taking of any action in reliance on the contents of this information is strictly prohibited. If you have received this transmission in error, please immediately notify the sender by telephone to arrange for the return of the documents. The contents of an attachment to this email may contain software viruses that could damage your own computer system. Whilst the sender has taken every reasonable precaution to minimise this risk, we cannot accept liability for any damage that you may sustain as a result of software viruses. You should carry out your own virus checks before opening any attachments to this email. | |
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