News
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Oct 5 |
[IP Voice Services] Maintenance window 9th October 2015
Posted by Adrian Williams on 05 October 2015 09:15 AM |
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Please be advised of the following maintenance window scheduled on 9th October to IP Voice Services Date: Friday, 9th October 2015 Start time: 2200 BST End time: Saturday, 10th October 2015 0400 BST Purpose The Engineering Team will be performing works to move core call processing servers onto new hardware with a higher capacity to allow for future growth in the platform. This work window will involve the migration of the secondary servers. The primary server in each call processing cluster will be left in place during this window. As such, there is no expected impact to call processing. Services affected IP Voice Services Impact The Engineering team will be closely monitoring all systems and services to ensure any disruption is as brief as possible. Comtec is tracking this issue under ticket EGC-688-24507 Regards, Adrian Williams 2nd Line Voice and Data Support Comtec? www.comtec.com For urgent operational issues please always contact noc at comtec.com or 0845 899 1423 and not any named individual. Registered Office: Comtec House, Albert Road North, Reigate, Surrey RH2 9EL CONFIDENTIALITY NOTICE This email transmission (and/or the documents accompanying it) may contain confidential information belonging to the sender. The information is intended for the use of the individual or entity named. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or the taking of any action in reliance on the contents of this information is strictly prohibited. If you have received this transmission in error, please immediately notify the sender by telephone to arrange for the return of the documents. The contents of an attachment to this email may contain software viruses that could damage your own computer system. Whilst the sender has taken every reasonable precaution to minimise this risk, we cannot accept liability for any damage that you may sustain as a result of software viruses. You should carry out your own virus checks before opening any attachments to this email. | |
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