News
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Sep 25 |
IP Voice Services] Maintenance window 2nd October 2015
Posted by Adrian Williams on 25 September 2015 11:56 AM |
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Please be advised of the following maintenance window scheduled on 2nd October to IP Voice Services. Date: Friday, 2nd October 2015 Start time 0600 BST End time 0900 BST Purpose: The Engineering Team will be performing works to re-route outbound call traffic to off-net destinations to traverse a new, higher capacity SBC cluster, to allow for future growth in the platform. There will be no effect on existing calls when the change in traffic routing is made. All new outbound calls initiated after the change will be routed over the new SBC cluster. ? Inbound off-net calls will be migrated to this new SBC cluster in a separate window. We will advise of these works in a separate notice. Services affected: IP Voice Services Impact: There is no expected risk to service as a result of this change. Comtec is tracking this issue under ticket KVO-188-55980 Regards, Adrian Williams 2nd Line Voice and Data Support Comtec www.comtec.com For urgent operational issues please always contact noc at comtec.com or 0845 899 1423 and not any named individual. Registered Office: Comtec House, Albert Road North, Reigate, Surrey RH2 9EL CONFIDENTIALITY NOTICE This email transmission (and/or the documents accompanying it) may contain confidential information belonging to the sender. The information is intended for the use of the individual or entity named. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or the taking of any action in reliance on the contents of this information is strictly prohibited. If you have received this transmission in error, please immediately notify the sender by telephone to arrange for the return of the documents. The contents of an attachment to this email may contain software viruses that could damage your own computer system. Whilst the sender has taken every reasonable precaution to minimise this risk, we cannot accept liability for any damage that you may sustain as a result of software viruses. You should carry out your own virus checks before opening any attachments to this email. | |
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