News
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Sep 19 |
[Core Network] Maintenance window 19th September 2015 - Update 2
Posted by David Croft on 19 September 2015 08:54 PM |
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Good evening, During the course of this maintenance, a fault has developed on a core router. We are engaged with vendor TAC to resolve the issue. An estimated time of repair is not yet available. Regards David Croft On 19 September 2015 at 18:09, David Croft <david at comtec.net.uk> wrote: > Good afternoon, > > Please be advised that the service-affecting portion of this > maintenance is about to begin. > > Regards, > > David Croft > > On 26 August 2015 at 08:29, David Croft <david at comtec.net.uk> wrote: >> Please be advised of the following maintenance window scheduled at our >> Telecity HEX6-7 (LNPOP02) site: >> >> Start date: Saturday, 19th September 2015 >> Start time: 12:00 BST (UTC+0100) >> End time: 20:00 BST (UTC+0100) >> >> Purpose: >> >> We will be making changes to our core network to support additional >> interconnects in our IPVS platform. This work will restore n+3 >> redundancy to our IPVS interconnection following the work undertaken >> to resolve the service alerts on 1st July 2015 and 9th July 2015. >> >> Services affected: >> >> All services hosted in or single-homed out of Telecity HEX6-7 >> (LNPOP02) including Cloud Ethernet circuits single-homed to this >> location. Resilient Cloud Ethernet circuits will fail over to other >> sites and therefore not be affected. Services at other sites will not >> be affected. >> >> Impact: >> >> HIGH. >> >> Services are at-risk during this window. As part of this work it will >> also be necessary to relocate network equipment and therefore there >> will be an outage at this location of up to 1 hour during the above >> window. >> >> Our engineering team will be working to minimise the extent and >> duration of this disruption. >> >> Comtec NOC is tracking this issue under ticket [#SNH-216-20775]. >> >> Regards, >> >> David Croft >> >> -- >> David Croft >> Lead Engineer >> >> Comtec Enterprises Ltd >> Comtec House >> 46a Albert Road North >> Reigate Industrial Estate >> Reigate >> Surrey RH2 9EL >> >> Tel: 0845 899 1400 >> Fax: 0845 899 1401 >> www.comtec.com >> >> For urgent operational issues please always contact noc at comtec.com >> or 0845 899 1423 and not any named individual. > > > > -- > David Croft > Lead Engineer > > Comtec Enterprises Ltd > Comtec House > 46a Albert Road North > Reigate Industrial Estate > Reigate > Surrey RH2 9EL > > Tel: 0845 899 1400 > Fax: 0845 899 1401 > www.comtec.com > > For urgent operational issues please always contact noc at comtec.com > or 0845 899 1423 and not any named individual. | |
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