News
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Jun 12 |
[IP Voice Services] Maintenance window 12th June 2015
Posted by Adrian Williams on 12 June 2015 12:49 PM |
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Please be advised of the following maintenance window scheduled on 12th June 2015 to IP Voice Services Date: Friday 12th June 2015 Start time: 22:00 BST End time: Saturday 13th June 2015 02:00 BST Purpose: The Engineering Team will be moving a primary device in one of our SBC clusters into a new POP between 22:00 on 12th June 2015 and 02:00 on 13th June 2015. Services affected: IP Voice Services and Business Portal Impact: Prior to the migration, all traffic on this SBC cluster will be cut over to the secondary node. We do not expect there to be any loss of calls or registrations, but there will be a period of reduced redundancy while the move is carried out. The Engineering team will be closely monitoring all systems and services to ensure any disruption is as brief as possible. Comtec NOC is tracking this issue under ticket: ODV-394-60444 Regards, Adrian Williams 2nd Line Voice and Data Support For urgent operational issues please always contact noc at comtec.com or 0845 899 1423 and not any named individual. Registered Office: Comtec House, Albert Road North, Reigate, Surrey RH2 9EL CONFIDENTIALITY NOTICE This email transmission (and/or the documents accompanying it) may contain confidential information belonging to the sender. The information is intended for the use of the individual or entity named. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or the taking of any action in reliance on the contents of this information is strictly prohibited. If you have received this transmission in error, please immediately notify the sender by telephone to arrange for the return of the documents. The contents of an attachment to this email may contain software viruses that could damage your own computer system. Whilst the sender has taken every reasonable precaution to minimise this risk, we cannot accept liability for any damage that you may sustain as a result of software viruses. You should carry out your own virus checks before opening any attachments to this email. | |
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