News
Nov
19
[Core Network] Service Alert 19th November 2014
Posted by David Croft on 19 November 2014 03:22 PM
This is an incident notification regarding Internet connectivity.

Date: Wednesday, 19th November 2014
Start time: 14:50 GMT

Services affected:

Internet access.

Summary:

The LONAP peering exchange is experiencing issues which is having a
knock-on effect on Internet connectivity across UK ISPs.

Report:

Due to an ongoing instability on the LONAP peering exchange causing
packet loss and dropped sessions, we have shut down our connections in
order to reduce the impact to our customers.

Traffic will be routed via resilient alternate peering and transit routes.

We will await an all-clear from LONAP before re-establishing
connections overnight.

Comtec NOC is tracking this issue under ticket [#OTX-874-67976].

Regards,

David Croft

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