News
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Jul 31 |
[Core Network] Service Alert 31st July 2014 - Update 2
Posted by David Croft on 31 July 2014 11:41 AM |
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This is an incident notification regarding Internet connectivity. Date: Thursday, 31st July 2014 Start time: 09:13 BST (UTC+0100) End time: 10:41 BST (UTC+0100) Services affected: Internet access. Report: We were observing intermittent degraded performance towards some Internet destinations. VoIP services and networks accessed over peering connections were not affected. We determined that PT Telekomunikasi Indonesia (AS7713) were redistributing our routes without our authorisation, interfering with our global routing. We shut down the affected peering session and notified the London Internet Exchange (LINX). This resolved the issue. PT Telekomunikasi Indonesia have informed us that their customer Myanmar Telecom had a misconfiguration and that they have shut them down. We will wait until this evening before re-establishing the peering session. This is the final update. Comtec NOC is tracking this issue under ticket [#TWW-162-82542]. Regards, David Croft | |
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