News
|
Jun 28 |
[Cloud Ethernet/ADSL/FTTC] Maintenance window 12th/13th July 2014
Posted by David Croft on 28 June 2014 09:46 AM |
|
Please be advised of the following maintenance window scheduled by BT on the 20C and 21C networks: Date: Saturday, 12th July 2014 Start time: 22:00 BST (UTC+0100) End time: 11:30 BST Sunday (UTC+0100) Purpose: BT have advised us that they will be performing maintenance on the systems supporting their 20C and 21C networks. Services affected: Cloud Ethernet (All variants). ADSL/FTTC (All BT variants). Impact: Low. The 20C and 21C networks will continue to operate as normal, however the back-end systems supporting them will be out of service for upgrades. This includes provisioning but most importantly assurance functionality. It will not be possible to perform diagnostics during this window, nor will it be possible to raise faults or schedule repair. We are advised that this work will not affect the operation of the networks themselves, however in the event that an unrelated problem arises, we will be unable to troubleshoot or raise a fault until the maintenance is concluded. SLAs during this window are therefore suspended. Comtec NOC is tracking this issue under ticket [#GFB-891-27828]. Regards, David Croft | |
Comments (0)