Knowledgebase: Avaya IP Office
Accessing your Mailbox and Messages
Posted by - NA -, Last modified by on 03 January 2008 03:30 PM

To log in to your mailbox:

  1. Dial *17 from your own extension.

  2. If your mailbox has an access code set, you will be prompted to enter it. Enter you access code.

  3. You will hear a prompt telling you how many messages you have. The voicemail system will start playing your new messages.

 

Once you have accessed your mailbox, you can use the following controls:

Press

Action

1

Play old messages.

2

Play saved messages.

3

Edit mailbox greeting.

4

Delete current message.

5

Save current message.

*04

Change mailbox access code.

*4

Hear Help Prompts.

8

Exit.

 

IMPORTANT
Once a new message has been listened to, it is marked as 'old' and is automatically deleted after 24 hours. If you do not want the message deleted, you must mark it as 'saved' by pressing 5 whilst listening to the message.

(624 vote(s))
Helpful
Not helpful

Comments (0)
Post a new comment
 
 
Full Name:
Email:
Comments: